Shipping & FAQ's

Returns and Exchanges

Currently, Little Shop Supply/Mirra Designs does not offer refunds or exchanges.

If your item arrives damaged, please contact us so we can discuss an exchange. We will require a photo to be sent to us to show the damage if this occurs.

If there are any other problems with your order, please contact us.

Payment

Little Shop Supply/Mirra Designs will not ship your item(s) purchased until the payment has been cleared. If you are having trouble processing the payment, please contact us.

Shipping

Items are shipped via Canada Post.

We have a few different shipping options to choose from:

Within Canada:

Regular Lettermail – we offer this as an option to bring expensive shipping costs down.  However, there is no tracking available for this option.  Items normally take 1-2 weeks.  We are not responsible for lost or stolen packages.

Tracked Package Western Canada – If your items are being shipped within western Canada and you would like your items tracked and to arrive in a timelier manner.

Tracked Package Eastern Canada – If your items are being shipping within eastern Canada and you would like your items tracked and to arrive in a timelier manner.

Within USA:

Small Packet – we offer this as an option to bring expensive shipping costs down.  However, there is no tracking available for this option.  Items normally take 1-2 weeks.  We are not responsible for lost or stolen packages.

Tracked Package – If you would like your items tracked and to arrive in a timelier manner.

We do our best to meet shipping estimates but cannot guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and Import Taxes:

Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.

How to Care For Your Fashion Jewelry:

  • Fashion jewelry can tarnish when exposed to moisture.
  • Try to keep away from: water, soap, silver cleaner and harsh chemicals
  • Apply lotions, makeup and hairspray before putting your jewelry on.\
  • Wipe your jewelry with a soft dry cloth after wearing.
  • Remove your jewelry before showering.
  • Store your jewelry in a dry place.